At this time, I'll introduce you to the fun of Open Supply software with a special mention going to the Linux Distribution.
Let's take it one step at a time. Windows is available in completely different varieties, for instance, XP, Vista, 7 and so on. So does Linux, however there are some fundamental variations between the two.
At the time of writing there are literally hundreds of Linux Distributions available from hundreds of various corporations all providing their own "flavour" of Linux. Since there is no such thing as a one firm answerable for Linux development distributions can fork off and take their own direction, for example Slackware is aimed on the Linux pro the place Smoothwall is a dedicated firewall. Chances are there is a distribution which fits your own personal criteria.
OK, so which one is greatest? Well this is determined by your own point of view. Linux pros may like Slackware or Gentoo, intermediates with some knowledge of Linux might like Fedora while total newbees might like Ubuntu or Mint. Your greatest wager is to take a look at Distrowatch to see a list of all of the distributions and pick the one which suits you.
This is where Windows users will often perk up and say Linux is garbage, it has no assist, no packages, you have to use the command line on a regular basis and it just isn't suitable with anything. Lets use Linux Mint 12 as an example. Linux Mint 12 comes with the option of 30,000 packages so that you can download if you wish. Does sir want a package to play their CD's on then how about Rhythmbox or a package for footage then use GIMP. You see there's a package for just about anything you could possibly want for.
What about assist? You should use the net community boards in your distribution for hints and options on how you can fix any problems that you simply may need (in the identical way you do for home windows). The thing is that you will probably have less things go mistaken with a linux system than you'll with windows.
As for the command line you can use it if you wish however it just isn't necessary. It's true that to totally understand Linux the command line is essential however in case you only wish to browse the web, download packages and just do all the usual stuff then you don't need to go near it.
So lets spherical up. Linux HAS help, Linux HAS 1000's of packages, you DON'T have to make use of the command line when you don't want to and IS suitable with all of the standards (just save stuff as a doc file as an example). It is also more stable, free (no licence fee) and you DON'T have to worry about viruses. Go on give it a go!
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